Digital banking
Pre-validated IVR messages → 40% fewer misrouted calls.
SRL PowerFlows
The only platform that automates workflows, measures the impact of your audio promotions, and closes the loop with intelligent WhatsApp surveys.
Visual orchestration
+
AdImpact (AI-powered audio scoring)
+
Conversational survey engine
+
PowerAgent (OpenAI / Gemini / Llama)
The Problem
Turn every interaction into a closed-loop improvement cycle: design, measure, adjust, learn.
High IT dependency:
Requesting and maintaining workflows slows execution and iteration.
Non-standardized workflows:
Each team operates differently, making best practices hard to replicate.
Blind promotions:
Mass sends with no real impact measurement or real-time optimization.
Ignored feedback:
Generic surveys that fail to trigger automated actions.
Our solution
PowerFlows is your experience operating system:
Orchestrate processes with a low-code visual editor.
Score audio promotions with AdImpact (AI specialized in prosody and conversion).
Run dynamic surveys via WhatsApp with adaptive logic and profiling.
Boost with PowerAgent:
Offload to Genesys with full context + intelligent model routing (OpenAI, Gemini, Llama).
Key features
Hierarchical flow editor (sections, articles, videos)
AdImpact: real-time audio scoring (Clarity, Confidence, Urgency, Conversion)
WA surveys with conditional logic and automatic routing
PowerAgent: model router + token management
Pre-certified connectors for SAP, Oracle, AS/400, and Genesys Cloud CX
360° traceability dashboard: from node to survey
Key benefits
- +22% campaign conversion
- +85% survey response rate
- -60% unnecessary handoffs
- Integration without replacing legacy systems
Diferenciadores vs. Otros
| RPA + Chatbot | BPM Tools | SaaS Surveys | PowerFlows | |
|---|---|---|---|---|
| Measures audio impact | AdImpact | |||
| WhatsApp surveys + logic | Basic | Adaptive | ||
| Escalation with full context | Partial | Flow + audio score + profile | ||
| Multi-model (OpenAI/Gemini/Llama) | With token management | |||
| Legacy integration without middleware | Pre-built adapters |
Use cases
Omnichannel retail
Post-purchase WhatsApp survey → dissatisfaction triggers an automatic recovery flow.
Telecom
Mass renewal campaign — AI-scored audio → adjustments in <1h → up to +22% conversion.
